MSP GLOBAL Masterclasses

The leaders in Managed Services and digital transformation come to teach you the tools and techniques you need to grow and thrive—no sales pitches, no BS!

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MSP GLOBAL 2026 Will Feature These Masterclasses

Masterclasses are led by recognized subject-matter experts in a more structured format. No doubt you’ll find a Masterclass that will help you fill in a blind spot.

Masterclass Stage

Wed, October 21

Master of Ceremonies

Olaf Kaiser

Olaf Kaiser

MSP Coach

Olaf Kaiser Consulting GmbH

11:15 AM–11:20 AM
Masterclass StageCartago 1
General Session

Welcome to the Masterclass Stage

Olaf Kaiser

Olaf Kaiser

MSP Coach

Olaf Kaiser Consulting GmbH

11:20 AM–11:50 AM
Masterclass StageCartago 1
Masterclass
Tomorrow’s Big Ideas

Geo-strategic Threat Landscape and Global Perpetrator Groups: How Does it Influence MSPs

Stefanie Frey

Stefanie Frey

Managing Director

Deutor Cyber Security Solutions GmbH

11:55 AM–12:25 PM
Masterclass StageCartago 1
Masterclass
Growth and Efficiency

Scale Effectively—Proven Strategies from Best in Class MSPs

Jenna Vreugdenhil

Jenna Vreugdenhil

Senior Channel Development Manager

Kaseya

Powered by:
12:30 PM–2:00 PM
Masterclass StageCartago 1
Break
2:00 PM–2:30 PM
Masterclass StageCartago 1
Masterclass
Product Education and Platform Building

Acronis Cyber Files Replacement: Choosing a Future-Ready EFSS Alternative

Thomas Turner

Thomas Turner

Account Executive Europe

FileCloud

Stefan Strauss

Stefan Strauss

Global Head of Solutions Engineers

FileCloud

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2:35 PM–3:05 PM
Masterclass StageCartago 1
Masterclass
Product Education and Platform Building

HaloPSA: Advanced Automation, AI, and Operational Excellence

Jack Thompson

Jack Thompson

Senior Solutions Architect

Halo

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3:05 PM–4:05 PM
Masterclass StageCartago 1
Masterclass
Cybersecurity

Hacking the AI Employee LIVE: Turning an Autonomous AI Agent Into an Insider Threat

Eliad Kimhy

Eliad Kimhy

Senior Security Researcher

Acronis

Syed Aizad

Syed Aizad

Lead Security Researcher

Acronis

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4:10 PM–4:40 PM
Masterclass StageCartago 1
Masterclass
Cybersecurity

From Cost Center to Profit Center: Turning Web Traffic Management into Your Next Revenue Stream

Isi Porquicho

Isi Porquicho

Managing Director for Southern Europe, Business Development

Blackwall

Marcus Gregory

Marcus Gregory

Director of Distribution Partnerships, Spain

Blackwall

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Thu, October 22

Master of Ceremonies

Olaf Kaiser

Olaf Kaiser

MSP Coach

Olaf Kaiser Consulting GmbH

10:30 AM–10:30 AM
Masterclass StageCartago 1
General Session

Welcome to Day 2 of the Masterclass Series

Olaf Kaiser

Olaf Kaiser

MSP Coach

Olaf Kaiser Consulting GmbH

10:30 AM–11:00 AM
Masterclass StageCartago 1
Masterclass
Cybersecurity

I Can Own Your Client's M365 in Under 10 Minutes

Tim Oelkers

Tim Oelkers

Technical Product Manager, M365 Governance & Security

inforcer

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11:00 AM–11:30 AM
Masterclass StageCartago 1
Masterclass
Product Education and Platform Building
11:30 AM–12:00 PM
Masterclass StageCartago 1
Masterclass
Solution-Focused AI

From Strategy to Service: Building Your AI-Supported Security Practice

Gary O’Connell

Gary O’Connell

Director Distribution and Partner Intelligence

TrendAI

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12:00 PM–12:30 PM
Masterclass StageCartago 1
Highlight
Growth and Efficiency

After MSP GLOBAL – The End of the Beginning

Mark Crall

Mark Crall

MSP GTM Channel Strategist

Ready Fire Aim Sherpas

12:30 PM–2:00 PM
Masterclass StageCartago 1
Break

Get your MSP GLOBAL Pass

Attendees / Core Audience

Community Pass

Only for MSP GLOBAL’s core audience of MSPs, MSSPs, resellers, systems integrators, and enterprise IT managers.

€399+ VAT
  • Access to the entire MSP GLOBAL venue at PortAventura and its hotels, October 20–21, 2027
  • Access to Keynote, Breakout, and Masterclass tracks, and Exhibition Hall
  • Invitation to all of the main parties networking events
  • Catering, including lunch and coffee breaks
  • Free shuttle from Barcelona Airport (BCN) and back
  • Event bag with MSP GLOBAL documentation
Attendees / Core Audience

VIP Pass

Only for MSP GLOBAL’s core audience of MSPs, MSSPs, resellers, systems integrators, and enterprise IT managers.

€999+ VAT
  • All benefits from the Standard Pass, plus…
  • VIP concierge service
  • Chauffeured shuttle service between venues and PortAventura hotels
  • Access to VIP Lounge with 1 guest
  • Dedicated VIP area at networking events
  • Access to 1-on-1 Meeting Tables
  • Special lunch restaurant with gourmet catering
Vendors / Exhibitors

Vendor Pass

For professionals who sell to MSP GLOBAL’s core channel.

€999+ VAT
  • Access to the entire MSP GLOBAL venue at PortAventura and its hotels, October 20–21, 2027
  • Access to Keynote, Breakout, and Masterclass tracks, and Exhibition Area
  • Invitation to all of the main parties networking events
  • Catering, including lunch and coffee breaks
  • Event bag with MSP GLOBAL documentation
  • Access to 1-on-1 Meeting Tables
  • Free shuttle from Barcelona Airport (BCN) and back
Attendees / Core Audience

Vendor VIP Pass

For professionals who sell to MSP Global’s core channel.

€1,999+ VAT
  • All benefits from the Vendor Pass, plus…
  • VIP concierge service
  • Chauffeured shuttle service between venues and PortAventura hotels
  • Access to VIP Lounge with 1 guest
  • Dedicated VIP area at networking events
  • Special lunch restaurant with gourmet catering

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