The best way to understand what’s shaping the MSP industry
State of the MSP Industry Report
Stay on top of the latest trends and opportunities in the Managed Services Provider Industry—our newsletter subscribers get this quarterly report for free
Understand what matters most to this industry with the MSP GLOBAL State of the Industry Report. Our quarterly data analysis reveals what’s really shaping the Managed Service Provider and digital transformation landscape. Use it to benchmark your business, detect trends and identify opportunities early.
Key findings: Spring 2026
Cybersecurity has become the industry’s defining priority
AI is now infrastructure, yet also the thing MPSs fear most
Confidence has remained constant over the last 12 months
STRATEGIC FOCUS
Security is an Expectation
Cybersecurity keeps risingas a business health priority. The latest poll puts it in the numbe-two spot, behind “adapting to new technologies” but ahead of “clearly understanding what clients need”.
Percentage of MSPs who see cybersecurity as a top-three business health priority.
BUSINESS MODELS
The Channel is a Pressure Point
When asked whether they would go direct to vendors if pricing were equal, 83% of respondents said yes (either selectively or across most or all products). Top frustrations with distributors include slow processes and uncompetitive margins.
Would you go directly to vendors if pricing were equal?
AGENTIC AI
Confidence Score
Has agentic AI and other frontier tech shaken the confidence of MSPs? The answer is a clear “no”, with confidence levels remaining unchanged across the last four quarterly surveys.
Complete the form below to download the full report — and don’t miss the free MSP Community Intelligence webinars for more ways to turn the data into competitive advantage.
I feel very confident about the future of the MSP industry.
(1 = Not at all optimistic; 5 = Extremely optimistic)
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