One Festival,
Six Topic Tracks

Make AI useful—like, actually useful—for you and your customers.

As AI becomes foundational to the service stack, the community is unpacking how these evolving technologies are reshaping infrastructure—from performance boosts to operational ethics—and what that means for the humans who are running the show

From hyperscale relationships to independent operators, open source platforms to private models, and even which language your AI services will speak; this track is where those who build the internet get up-to-the-minute human intelligence on artificial intelligence.

Turn technology into services, and services into customer loyalty.

The types of services a business customer needs, as well as the platforms on which those services are delivered, are changing fast.u Success on both sides of the customer-provider relationship depends upon understanding the evolution of work culture, tools, organizational structures, and soft skills—highlighting how teams build, deploy, and recover in a reshaped world. 

This is where you stop being just a reseller and become an educator, translator, and steward of technology. This is also where enterprise IT leaders make face-to-face connections with those who deliver managed services.

Leverage the opportunity of security tech and practices.

As AI rewrites the rules of attack and defense, cybersecurity is a leadership challenge as much as technical challenge—and the stakes are even higher than you think. Cloud providers must navigate both a more-complex threat landscape and a growing patchwork of global rules, build adaptable systems—and address security as an opportunity, not an obstacle.

This track brings together ethical hackers, policy experts, law enforcement specialists, and service providers to confront the realities of today’s cybersecurity landscape.

Master the art of navigating the regulatory landscape.

Another day, another acronym to learn—and another compliance regime to follow! Successful MSPs will have both the strategies and tactics for not only achieving compliance across borders, but communicating to their customers that they’ve earned that trust.

These sessions help MSPs protect themselves and their customers from regulatory failure, contract risk, and personal or organizational liability as they navigate a complex and interconnected global legislative landscape.

Step back from the day-to-day and think boldly.

The internet is evolving before our eyes, shaped by geopolitical upheaval, agentic AI, and new models of trust. This track is where you determine how you’ll stay relevant and re-earn your place in a world of smart assistants, shifting regulations, and evolving trust signals.

We’re creating space for MSPs to step back from day-to-day operations and understand the forces that will shape their businesses, markets, and responsibilities over the next phase of the industry’s evolution. Expect sharp thinking, long-term vision, and unapologetically opinionated perspectives on what’s next—and what’s worth building.